Frequently Asked Questions

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As an Indian Natural Stones Supplier, we offer a wide range of options including sandstone, limestone, slates, quartzite, marble, and granite. Our comprehensive selection of stone products includes a variety of options such as sandstone paving, garden landscaping, crazy paving slabs, granite monuments, block steps, cobbles, pebbles, wall panels, and stone veneers. We are committed to providing our customers with a diverse range of high-quality natural stone products to meet the demands of any project.

To ensure customer satisfaction, we focus on providing high-quality products or services, effective communication, and seeking customer feedback. We also respond promptly to customer inquiries and complaints, offer excellent customer service, and continuously improve our products and processes. By prioritizing these efforts, we aim to create a positive experience for our customers and build their loyalty.

At Benchmark Impex, we prioritize efficiency and organization in all of our operations. Our processes are transparent and well-structured, ensuring smooth and efficient service. We have a wide network of sources for our stones, allowing us to offer a diverse range of options with distinctive colors and patterns from all over India. We are committed to providing high-quality stones at affordable prices. In addition to our primary focus on stone trading, we also offer professional consulting services to businesses in need of expert advice. We value our relationships with our customers and strive to build long-lasting, mutually beneficial partnerships with them through our customer-centric approach

Benchmark Impex uses Mundra port in the North India and Chennai, Tuticorin, Krishnapatnam port in the South India for shipping our products.

The weight that can be loaded in a container depends on the specific regulations and standards in place in the country where the container will be shipped. For example, the maximum container weight allowed in Europe is generally around 25-27 tonnes, while in the United States it is typically around 21 tonnes. It's important to be aware of these weight limits and to ensure that your cargo does not exceed them, as exceeding the maximum weight limit can result in additional costs and potential delays. It's always a good idea to check with the shipping company or the relevant regulatory agency to get the most up-to-date weight loading specification for your specific shipment.

The colors shown on our website may not accurately reflect the actual appearance of the product due to a variety of factors such as light source, monitor settings, and the fact that only a small portion of the sample slab is visible on the website. In order to get a more accurate idea of the color and appearance of the product, customers can request photographs of the original products from our sales team. This can help to ensure that customers have a clear understanding of what they are purchasing and can make informed decisions about their purchases.

At Benchmark Impex, we maintain a robust inventory of Indian natural stones to meet the needs of our customers. However, delivery lead times may vary based on the destination of the order and shipping times. We will always provide an estimated lead time at the time of placing the order. While we make every effort to minimize lead times and deliver orders as promptly as possible, we recommend that customers with specific timing requirements communicate them to us in advance so that we can make arrangements to meet their needs.

At Benchmark Impex, we offer a wide range of finishes and dimensions for our natural stones to meet the diverse needs of our customers. Our top finishes include natural, honed, polished, shot blasted, sandblasted, brushed, flamed, leather finish, bullnose, and vibrated (tumbled). We also offer both hand-cut and machine-cut finishes for the edges of our natural stones.

In terms of dimensions, our natural stones are available in a range of sizes to suit different applications and design preferences. We offer small tiles, larger slabs, blocks, and cobbles, as well as custom sizes to meet specific requirements. If you have any questions about the available finishes and dimensions for our natural stones, please don't hesitate to contact our sales team for more information.

Yes, at Benchmark Impex we offer custom orders and bespoke products for our natural stones. Our team of experts can work with you to create custom designs and dimensions to meet your specific needs and preferences. We have the expertise and resources to produce high-quality, customized natural stone products that are tailored to your unique requirements.

To place a custom order or request a bespoke product, please contact our sales team with your specific requirements and we will be happy to assist you. We will work with you to understand your needs, provide guidance and recommendations, and provide a quote for your custom order. We are committed to meeting the needs of our customers and delivering top-quality products and services.

There are several reasons why Indian natural stone may be preferred over other natural stones or artificial stones:

Wide range of options: India is home to a diverse range of natural stones, including sandstone, limestone, slate, quartzite, marble, and granite. This provides a wide range of options to choose from, depending on the desired color, pattern, and finish.

High-quality products: Indian natural stones are known for their high quality and consistency. They are carefully selected, processed, and finished to ensure that they meet the highest standards.

Competitive prices: India is a major producer and exporter of natural stones, which allows for competitive pricing compared to other countries.

Sustainability: India has a rich tradition of using natural stones in construction and landscaping, and has a well-established supply chain that is focused on sustainability.

Cultural significance: Natural stones have a long history in India and are often used in traditional and cultural settings. They can add a sense of cultural significance and authenticity to a space.

 To request the latest product catalogue or price list from Benchmark Impex, you can contact our sales team through the "Contact Us" form on our website, by emailing info@benchmarkimpex.in, or by calling +91 8200 5000 45. Our team will be happy to assist you and provide you with the most up-to-date information on our products and pricing. 

To get in touch with our sales team for more information or to place an order, you can visit our website and use the "Contact Us" form to send us a message. Alternatively, you can email us at info@benchmarkimpex.in or call us at +91 8200 5000 45. Our sales team is available to assist you with any questions you may have, provide more information about our products and services, and help you place an order. We are committed to providing excellent customer service and are here to help you every step of the way.